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workplace skills courses

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workplace skills

Business & Workplace Etiquette

Business and workplace etiquette have the same roots as social etiquette but there are many elements of the workplace which would not occur in social situations. The basic rule of etiquette in any situation is to show consideration for others. When it comes to interacting with your co-workers, customers, stakeholders, and your managers: "just how would I feel if I were on the receiving end?"

The course aims to emphasise that the way we greet and interact with the people we encounter every day at work can make long-lasting positive or negative impressions and affect our success in our working lives - locally and globally.

Objectives

This course aims to assist participants to:-

Programme Outline

Participants are introduced to issues of modern etiquette in the workplace and consider the following:

 

Tricky situations (or others nominated in advance of seminar by participants)

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