Training Course Portfolio

workplace skills courses

• "I heard it on the grapevine" – Achieving successful communication in the workplace
• Another satisfied customer?: Delivering effective customer care
• Assertiveness Skills
• Building Trust in the Workplace
• Business and workplace etiquette
• Communicating with clients, guests and customers
• Coping with difficult people at work
• Cultural shocks: British social and workplace culture
• Effective meetings: chairing, participating, minuting
• Just between ourselves: how to improve communication in groups and teams
• Managing and Coping with Change In The Workplace
• Managing Up and Down
• How to write a marketing plan
• Motivation
• Networking for Busy Professionals
• Thanks for your call... How to be more effective when handling incoming calls
• Walking in the other person's moccasins: appreciating cultural differences

career development skills courses

• Attitude is half the battle
• Confidence tricks – tips for improving self confidence
• Confident conversation skills
• Creating a Winning CV: On and Offline
• Effective business writing skills: Letters, Reports, Funding Applications, Emails
• Getting a foot in the door: networking skills for the job hunter
• How to be a rainmaker
• Improving your time management
• Interview skills
• The office politician: strategies for moving up, moving over or moving on
• Understanding conflict
• Writing effective cover letters and application forms

and especially for educators and health professionals

• Breaking the Cycle - Helping the "Stuck" client/patient prepare for change Solutions Focused Approaches and Motivational Interviewing
• But I just want to get the thing written: managing your research project and your supervisor!
• Culture, diversity and the school community: teachers, pupils and their neighbourhoods
• Multiculturalism and Racism in the Primary School
• Parents as partners in the school community
• Towards a patient-centred relationship

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training, research and career development, anne simpson, loretto training, aberdeen, scotland

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Get In Touch

Thanks for stopping by. If you'd like to book me/ask me some questions about how I could make a difference to you, please get in contact. Pick up the phone and call 01224 200302, drop me an email or send a letter to the address below.

Hope to hear from you soon!

Anne Simpson
220 Deeside Gardens
Mannofield
Aberdeen AB15 7PS

Call: 01224 200302

Wearing my 'other hat.'

Loretto's 'sister' company History In The Making

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Loretto Training & Research • 220 Deeside Gardens Aberdeen AB15 7PS • 01224 200302

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