featured courses

MANAGEMENT & PERSONAL DEVELOPMENT

Managing the Minefields: Coping With Difficult People At Work

Every workplace has its share of difficult people: perfectionists, schemers, bullies, unscrupulous persons and game players. Surviving in the workplace can sometimes be a matter of managing minefields.

New Ribbon

ORGANISATIONAL DEVELOPMENT

The Open Plan Office: A Survival Guide

Cost savings and technology are behind the seemingly unstoppable mania for open plan offices. Sharing a workspace in a busy environment can be stressful, but with thought and consideration open plan working can be managed and managed well.

FOR LIBRARIANS, EDUCATORS & HEALTH CARE PROFESSIONALS

Towards A Patient/Client-Centred Relationship

Effective communication is essential to the success of any encounter in healthcare practice. Why then are healthcare professionals and their patient/clients so often at odds?

Loretto Training & Research

Smile. If you’re looking for a superb trainer, coacher, speaker or researcher, you’ve just found the right one. My engaging, hands-on, motivating approach will get the results you want. Clients describe me as a cross between Ruby Wax and Victoria Wood – lively and with a great sense of life and humour. I’m a natural speaker, genuine and inspiring.

So why are you here? What do you need to sort out? Do you need to improve your staff’s management and professional skills? Personal development? Coaching to make your next career transition? Outsource prospect and/or business research? Or do you need an inspiring speaker?

My Services Include:

Get in touch to discuss rates, availability and how I can make a difference to you or your organisation.

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